CustDev is a universal tool for qualitative business analysis and process automation that turns customer communications into strategic insights, increasing sales and helps to identify potential issues or problems, and monitoring brand reputation in real-time.
The core of CustDev - advanced AI for comprehensive and precise customer feedback and communication analysis.
Featuring state-of-the-art sentiment analysis, emotion detection, to understand customer behavior, product perception, and identify emerging themes and blind spots.
A business aggregator streamlines operations by consolidating services, helping users access resources easily, compare options, and enhance efficiency for growth.
Expand your customer base abroad or
internationally by utilizing local currencies, languages,
and
support and sales by native speakers
Our AI helps customers to increase sales and increase incremental profit from higher customer value. Also, Custdev lab AI solution can help businesses increase NPS, reduce support ticket volumes, and save on operating costs. With our AI product development teams can turn the suggestions from customer feedback into new product ideas and find new areas for improvement.
Segmentation, not classification - our AI does not fit data into present categories, instead, CustDev AI is creating new categories on the go.
Our Workflows & Source agnostic API helps to track specific keywords/phrases to respond to customers more quickly and accurately.
Early adopters of our AI have reported a 30% increase in customer satisfaction metrics within the first quarter of usage. Pilot programs with leading retail brands have demonstrated significant improvements in customer engagement.
